Privacy Policy – Kipenzi Subscription Service

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, and billing details (e.g., postal address, payment information).
• Account Information: Username, password, and subscription plan details.
• Usage Data: Pages visited, eBooks accessed, download history, and session duration.
• Technical Data: IP address, browser type, device information, and cookies (used to enhance user experience).

Payment processing is handled securely through trusted third-party gateways (e.g., PayHere). We do not store your credit card or financial details on our servers.

2. How We Use Your Information

We use your data to:

• Process your subscription and provide access to digital content.
• Communicate with you (e.g., renewal reminders, service updates).
• Improve our website, content, and user experience.
• Respond to customer support requests.
• Prevent fraud and ensure system security.

3. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share data only with:

• Trusted service providers (e.g., hosting, email, analytics) under strict confidentiality agreements.
• Legal authorities if required by law.

4. Children’s Privacy

Our content is designed for children aged 3–12, but all subscriptions are managed by adults. We do not knowingly collect personal data from children under 13. If you believe a child has provided data, please contact us for immediate removal.

5. Data Security

We use industry-standard measures including SSL encryption, secure servers, and regular security audits to protect your information.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data.
• Request data portability.
• Cancel your subscription and request account deletion.
• Opt out of marketing emails at any time.

To exercise these rights, email us at: support@kipenzi.me.

7. Policy Updates

We may update this policy periodically. Changes will be posted on this page with a new “Last Updated” date.

8. Contact Us